Last updated: June 5, 2026
Marek Pharma (“we,” “us,” “our”) operates marekpharma.is. This policy explains what personal information we collect, how we use it, and your rights under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
What We Collect
When you place an order, use our contact form, or subscribe to our mailing list, we may collect:
- Your name, email address, phone number, and shipping address
- Order details and payment method selection (Interac e-Transfer or cryptocurrency)
- Any message you submit through our contact form
We do not collect credit card or debit card numbers. Interac e-Transfer payments are processed through your bank. Cryptocurrency payments are processed through OxaPay, a third-party payment processor, and we do not store wallet addresses or transaction keys.
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and payment instructions
- Respond to your inquiries through our contact form
- Send occasional product or research updates if you have subscribed to our mailing list (you may unsubscribe at any time)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Third-Party Services
We use a limited number of third-party services to operate the store:
- Brevo (Sendinblue): handles transactional email delivery (order confirmations, contact form messages). Brevo processes your email address and name for the purpose of delivering messages on our behalf.
- OxaPay: processes cryptocurrency payments. If you choose to pay with cryptocurrency, OxaPay receives the information necessary to process your transaction. OxaPay’s privacy policy governs their handling of that data.
- Cloudflare: provides website security and performance services. Cloudflare may process technical data such as your IP address for security purposes.
We use Google Analytics to understand how visitors use the site and to measure e-commerce activity such as product views and purchases. Google Analytics collects anonymous usage data and uses cookies to do this. We do not use advertising pixels or social media trackers on this website.
Cookies
This website uses two kinds of cookies. The first are strictly necessary for the functioning of the shopping cart, checkout, and logged-in sessions. The second are analytics cookies set by Google Analytics, which collect anonymous usage data to help us understand how visitors use the site. We do not use advertising cookies or social media cookies.
Data Security
We protect your information using HTTPS encryption across the entire site, secure email transmission through authenticated SMTP, and access controls on our systems. While no method of transmission over the internet is completely secure, we take reasonable measures to protect your personal information.
Data Retention
We retain your order information for as long as necessary to fulfill your order, provide customer support, and comply with our legal and accounting obligations. You may request deletion of your personal information at any time (see Your Rights below).
Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Correct any inaccurate or incomplete information
- Withdraw consent for us to use your information (which may affect our ability to fulfill orders or provide services)
- Request deletion of your personal information, subject to legal retention requirements
To exercise any of these rights, contact us using the information below.
Children
This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Contact form: https://marekpharma.is/contact/